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dstaines's avatar
dstaines
Helpful | Level 5
2 years ago

Team folders in Power Automate have stopped working after 20/04/2024 upgrade

Since the upgrade to Dropbox on the 20/04/2024 we have encountered a number of issues with apps and programs that utilise Dropbox. Rather than confusing the issue, the first of these relates to Microsoft power automate. The team Dropbox folders that are shared with me and monitored by this program have now disappeared. The only Dropbox folders I can see our my specific folders, and not those that I have access to as part of a team. In my DBL Dropbox desktop folder I have my profile folder and then I have access to all the team folders that I am part of. I can access these on my desktop and online without an issue. The problem I have is that if I am trying to access these team folders through any other software, they are not visible following the upgrade on 20 April? This is causing major issues and I assume that there is a setting that needs to be changed for me and my colleagues?

 

Any thoughts would be appreciated.

dropbox business
Third Party Integrations

16 Replies

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  • admin123's avatar
    admin123
    Helpful | Level 6
    2 years ago

    Hi,

    will this be fixed every?

    Thank you

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    admin123 wrote:

    will this be fixed every?

    It would be up to Microsoft to fix it. Dropbox changed the folder structure of Team accounts. Microsoft will need to update their integration to work with the new structure.

  • admin123's avatar
    admin123
    Helpful | Level 6
    2 years ago

    I thought Dropbox was providing the blocks and submitted to power automate. Ok thank you.

     

    Any idea where to ask if microsoft is going to solve this? any forum links?

  • Janansas's avatar
    Janansas
    New member | Level 2
    2 years ago

    ah, here you can see they recognized the issue:

    Seems like they can't (or don't want to) fix this on their side because of "restrictions in Dropbox"...

    And the blame game continues :)

  • misterBoy's avatar
    misterBoy
    New member | Level 2
    8 months ago

    I made my own http call to the API, it's more work, but at least It works and if there's some API changes, I won't have to rely on Microsoft and or Dropbox to make it right months or years later or never

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