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carligreene29's avatar
carligreene29
Explorer | Level 4
6 years ago

Uploading Microsoft Files from iPad Pro gets stuck on "upload pending".

Hello, I opened a Microsoft Excel file from the Dropbox app on my iPad Pro and I saved it after I made changes and it will not upload the new version into Dropbox, it just says "Upload Pending". I tr...
Microsoft Office
Mobile
sync
Third Party Integrations
upload
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for that info carligreene29, apologies for the delay in getting back to you here!

 

Can you let me know how much space you have free in your Dropbox account? How about on your device?

 

Could you try turning off the Autosave function by tapping the "..." in the top right when editing in Excel, and once toggled off try tapping the "Save" button that appears?

 

Let me know how it goes!

MickeNy's avatar
MickeNy
Helpful | Level 5
5 years ago

I have struggled with the "Upload pending" -issue for a bit in all Microsoft Office 365 products I use (excel, word, powerpont) and found this advise.

 

I tested it with excel (my current struggle) (toggled off the auto update) and manually saved the file and that fixed the pending -issue.

However this is not a solution, it's a workaround and I would appreciate feedback on the efforts to provide a solution.

If you wonder which versions I am on, they are: ipados 14.6, excel 2.50, Dropbox 240.2 and the space is 62.6% used

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