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Forum Discussion
AlainStrasbourg
3 years agoExplorer | Level 3
Using my Caméra Netatmo with Dropbox
I have an internal Netatmo Camera. As soon as Dropbox has accepted me the page is empty with the only name Dropbox on top. No recording is possible.
Did someone succeed?
Thanks
Rich
Super User II
3 years ago
AlainStrasbourg wrote:
Meanwhile, on their documentation they say that if Dropbox doesn't work this is not their responsibility!!!
It actually is their responsibility. Dropbox provides access to the API for third parties to develop applications that connect to Dropbox, but it's up to those third parties to support their own application and the connection back to Dropbox. Dropbox wouldn't have access to anything related to the Netatmo application to be able to provide support for it.
If you look back to this post in April, there was a similar issue that required an updated version of the Netatmo application.
Dk90024
2 years agoNew member | Level 1
Was this ever resolved? I am having the same issue, except I get a completely blank screen. I have 2 cameras - one works perfectly fine, the other one has this issue.
- Rich2 years ago
Super User II
Dk90024 wrote:
I am having the same issue, except I get a completely blank screen. I have 2 cameras - one works perfectly fine, the other one has this issue.
Check to make sure both cameras are running the same firmware. Beyond that, you'll need to contact the manufacturer. Dropbox cannot provide support for third-party hardware, applications or services.
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