Forum Discussion

ce60's avatar
ce60
New member | Level 2
2 years ago

When I click dropbox paper invite, I get "You are not a member of the team anymore" message

thing is, I am a team member, I even bought the pro membership, thinking this is what prevented me from using it, but it still does not work, 

help!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi ce60, thanks for bringing this to our attention.

     

    Could you clarify what plan you're on according to this page, including the total quota available?

     

    This will help me to assist further!

    • ce60's avatar
      ce60
      New member | Level 2

      Dropbox plus. Using 5.3 GB of 2.01 TB

      The invitation link works only through incognito mode on Chrome. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        It sounds like you're not a member of a Dropbox Business team, since you're on a Plus plan.

         

        The invite link would indicate that the Paper doc is only available to members of a Dropbox Business team, which you are not part of.

         

        I'd recommend asking the owner of the file to allow the file to be shared to non-members of the team.

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