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Kathryn Jones
3 months agoHelpful | Level 6
Zoom to Dropbox integration not working
Has the zoom to dropbox integration been affected by changes again?
Thank you simonbands & Kathryn Jones for getting back to me so quickly.
While it's a shame that did not work, that rules out a lot for us and was worth a shot.
As I mentioned previously, our team is currently working on getting the integration back up and running. I'll provide an update as soon as I have any news.
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- Kathryn Jones3 months agoHelpful | Level 6
done
- Kathryn Jones3 months agoHelpful | Level 6
No the check box was not ticked.
I have tested the process post checking this box and the recording still does not automatically save to the zoom folder in DropBox.
- simonbands3 months agoNew member | Level 2
Hello Jay, I have reply.
- simonbands3 months agoNew member | Level 2
Hello Neal, I have checked "Edit settings for Zoom” and the box was already clicked. But the automation of the recordings still does not work.
- Jay3 months ago
Dropbox Community Moderator
Hi Kathryn Jones and simonbands, I've sent you individual emails, please could you reply to them when you get a chance?
- Neal3 months ago
Community Manager
Hey Mark,
Thanks for weighing in! The Zoom integration was actually reinstated shortly after that, making this all even more confusing!
Check out this reply on that thread and I've also confirmed internally as well.
- Neal3 months ago
Community Manager
Hi Kathryn Jones & simonbands,
Can you confirm really quickly that in "Edit settings for Zoom” (1st screenshot) and then in the pop up screen (2nd screenshot) you have checked the box and clicked Update?
- Mark3 months ago
Super User II
I believe this is expected behaviour as it has been deprecated: Dropbox Integration with Zoom deprecated. | The Dropbox Community
- Neal3 months ago
Community Manager
Hi Kathryn Jones!
Thank you for confirming and apologies for the inconvenience.
I've reached out to the team in charge of this to find out what's going on, they are aware of the issue and hopefully I'll be able to give you some answers very soon.
Thank you for your patience!
- Kathryn Jones3 months agoHelpful | Level 6
Thank you Neal, this has restored the connection of the Zoom app, however the automation of the recordings still does not work.
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