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Forum Discussion

sarah copland's avatar
sarah copland
Helpful | Level 5
4 years ago

Access deceased family account

Hi there, I hope you are well. I would like to access my deceased fathers account, as he has so many pictures that mean a lot to me and my Mum. Any help with this would be greatly appreciated.  Man...
account access
Account Settings
Dropbox Family
security
sarah copland's avatar
sarah copland
Helpful | Level 5
4 years ago

Hi Jay

I have 2 emails, I think the original one linked to this account is

[removed]

 

 

 

If so yes I can access this account.

 

Or its

[removed]

 

Either would work

 

Thank you!!


Sarah Copland

 

[personal info removed per the Dropbox Community Guidelines]

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks, I've sent you an email to the Yahoo account. Please could you reply to it as soon as possible so that we can look into this matter further.

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