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Forum Discussion

sarah copland's avatar
sarah copland
Helpful | Level 5
4 years ago

Access deceased family account

Hi there, I hope you are well. I would like to access my deceased fathers account, as he has so many pictures that mean a lot to me and my Mum. Any help with this would be greatly appreciated.  Man...
account access
Account Settings
Dropbox Family
security
sezza28's avatar
sezza28
Explorer | Level 4
3 years ago
Hi Megan
Absolutely that would be great, any help would be massively appreciated 🙏🏻
Thank you
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sounds good, mmenzies33, can you send us the ticket number as well?

  • mmenzies33's avatar
    mmenzies33
    Explorer | Level 3
    2 years ago

    Ticket #23021117

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Perfect, thanks for that, mmenzies33.

     

    I can see that a member of our team is already assisting you, and I've passed your comments along as well.

     

    If you need anything else, please let us know!

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