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Add secondary email or change email on my account?
I want to add another email to my account but there is no option to add a secondary email. I read and followed instructions here https://help.dropbox.com/accounts-billing/settings-sign-in/secondary-e...
Thanks Megan,
I'm trying to delete the extra account but it keeps wanting me to provide my password and give a reason for deleting it.
It seems to be a blocker if I don't do that step. Is there a workaround? I will do it if necessary.
Karen
Hi Jay,
Thanks for your help. I did that, logged into [email removed as per Community Guidelines] and it looks like everything there is from 2017-18 so probably nothing too important.
Could I link that account with my other (main) one? I don't know if it is a "team" account.
My goal is to move away from using the work email [email removed as per Community Guidelines] (primary on the Dropbox account I use most) because I'm retiring.
Since I can't change that account to [email removed as per Community Guidelines] what do you recommend?
I don't really need two accounts going forward but if they are linked that seems like a good start.
Thank you,
Karen
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi koolson, sorry to jump in here!
You can access the account you're not using, and delete it. That would essentially free up the email and you should be able to add it to your main Dropbox account.
If you have any questions, let me know.
Thanks Megan,
I'm trying to delete the extra account but it keeps wanting me to provide my password and give a reason for deleting it.
It seems to be a blocker if I don't do that step. Is there a workaround? I will do it if necessary.
Karen
- Megan
Hi koolson!
Exactly what Mark mentioned.
If you choose not to sign into your account for a year or so, it will then be deactivated.
If you have any questions, let me know!
