Forum Discussion

Kb112233's avatar
Kb112233
New member | Level 1
10 months ago

Can’t access old work email tied to account that I need to cancel

I’ve been getting charged $11.99 / month for an account tied to a work email address for a job that I haven’t worked at in 5 years. When I try to log in to cancel the account, Dropbox tries to send a...
account access
billing
cancellations
Kb112233's avatar
Kb112233
New member | Level 1
10 months ago

Yes, that would be perfect. Many thanks. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi Kb112233, I've sent you an email, please could you reply to it when you get a chance?

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