Forum Discussion

Taeryong's avatar
Taeryong
New member | Level 1
11 months ago

Cancelled free trial but it was supposed to downgrade when the trial period was over.

I applied for free for a month today, I canceled the pricing plan, so I came back to Basic right away. According to the regulation, if you signed up with a credit card, it will change to Dropbox Ba...
billing
cancellations
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Taeryong's avatar
Taeryong
New member | Level 1
10 months ago

Yes, please send me an email

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Taeryong! Please reply to my email, when you get the chance. I’ll be able to look into this further then.

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