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Can't finish the purchase of Plus plan, I'm stuck in endless dice numbers verification.
I cannot finish purchase of Plus whatever I do. Tried multiple browsers, multiple devices, internet connections, no luck. No way to contact support directly. After years, this is very frustrating exp...
Yes, as I said, I'm stuck at the dice number verification loop. After I solve all 7-9 steps, a yellow box appears telling me that I cannot be verified at the moment, and then it just stays on filled purchase form and if I press purchase again, same thing goes on again. Or, it just prints "error' into browser console. Tried incognito, flushing caches, multiple browsers, devices, even different internet connections. Nothing worked so far.
Is it possible to deal with this in an email privately, having to post about this publicly here is ridiculous.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey noirstudio, thanks for the feedback.
Is it possible to try a different payment method and let us know what you see?
A screenshot of the error, would also be really helpful.
Just make sure to hide any personal info.
