Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mattbailey's avatar
mattbailey
Explorer | Level 4
3 years ago
Solved

Change billing from monthly to yearly

Hi,

 

I'd like to change my billing cycle from monthly to yearly. I don't want to pay $13 a month, I'd like to pay whatever the yearly fee is please.

I'm on Dropbox Plus. I really need a yearly billing cycle, not monthly. How do I do this? 

 

Thanks,

Account Settings
Payments
upgrades

12 Replies

Replies have been turned off for this discussion
Show More
  • Francis Redman's avatar
    Francis Redman
    Explorer | Level 3
    3 years ago

    Yes, that was a new browser; had never logged on to google chrome mobile before.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Since the issue persists, I'd recommend getting in touch with our support team directly for further assistance Francis Redman 

     

    Once you do so and get a ticket ID from our system, you can share it with us here so that we can look it up as well. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!