Forum Discussion

EmmaRoseR's avatar
EmmaRoseR
New member | Level 2
3 years ago

Changing from Monthly to Annual plan through Google Play Store

Hello! I have a monthly plus membership through the Google Play store. I would like to change it to an annual membership as I assume that will save me money. However, when I go to do this through the ...
Account Settings
Plans
upgrades
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey EmmaRoseR, thanks for your reply.

 

I removed your links here to avoid unnecessary traffic in your account. 

 

And I'm afraid that if you're billed through Google Play, you can only have a monthly billing schedule.

 

If you wish to be billed annually, you'd need to cancel your subscription, allow your account to temporarily downgrade and then re-upgrade directly through our website.

 

I hope this helps, but let me know if you still have questions.

EmmaRoseR's avatar
EmmaRoseR
New member | Level 2
3 years ago
Thank you so much for that information. Can you tell me what the annual plus subscription costs?
Also, of I cancel and downgrade my account, will I lose anything?
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    EmmaRoseR wrote:
    Can you tell me what the annual plus subscription costs?

    You can see the pricing in your currency on the Plans page.

     

    Also, of I cancel and downgrade my account, will I lose anything?

    No, you won't lose any files. If you're over your storage quota after the downgrade then syncing will temporarily stop, but it will resume again once you re-upgrade.

    • EmmaRoseR's avatar
      EmmaRoseR
      New member | Level 2
      3 years ago
      Thank you so much to everyone for your help and guidance! What a great community!
      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi EmmaRoseR, have you tried accessing this link using an incognito tab on your current browser? 

         

        You might need to be signed out of the account entirely, to be able to see that. 

    • EmmaRoseR's avatar
      EmmaRoseR
      New member | Level 2
      3 years ago
      Interestingly, that link only shows me all the monthly plans I could have. No annual plan information.

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