Forum Discussion

ivorhession's avatar
ivorhession
Explorer | Level 3
4 years ago

Charged in Error

Hey,   I seem to have been charged £95.88 for no reason.   I previously had an account on a monthly subscription but stopped it last September, but just got a message from PayPal to say i hav...
billing
cancellations
Payments
Refunds
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey ivorhession, thanks for reaching out to us today.

Can I actually reach out to you via email, so we can investigate on this further?

Let me know!
ivorhession's avatar
ivorhession
Explorer | Level 3
4 years ago

Hi Hannah,

 

Yes please react out to me at the associated emailed address.

 

Ivor

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