Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Rimpulo's avatar
Rimpulo
Helpful | Level 6
4 years ago
Solved

Communications look like Spam

Hi.

What's going on with your e-mailers or whoever there is spamming my mail every week. Headers: "Alert alert", "Open ASAP", "Review ASAP", "Attention!", "This is urgent".

Please stop. You sound like some clickbait tabloid magazine trash. I don't mind if my dropbox is full, it's okay, and I will not upgrade my account. Get some journal and public relations education for your workers.

Account Settings
billing
emails
Plans

13 Replies

Replies have been turned off for this discussion
Show More
  • Rimpulo's avatar
    Rimpulo
    Helpful | Level 6
    3 years ago
    As a matter of fact I do have noticed that the emails have now gotten cleaner and more convincing. Thank you!
  • asdfgh2's avatar
    asdfgh2
    New member | Level 2
    2 years ago

    They are still so sketchy that I googled it and ended up in this thread. This is not the worst subject line I've read from dropbox but it's not good, either. 

    The body of the message does not reflect the subject (is my account at risk of deactivation? It has been maybe a month since I last accessed my account but that's just the sporadic way I use it) in any way. The email is just a general ad for dropbox with several links to the service.  "Whether you're at your computer or on the go, Dropbox has you covered." Well sure, that's ... what I signed up for? 

    Also "please read" is weird to put in a medium that is, in essence, always read by the recipient. It sounds awkward and spammy.

    All in all, there are so many different kinds of red flags in these emails that I am stunned to find they're actually real.

     

  • maart's avatar
    maart
    Explorer | Level 4
    2 years ago

    I jsut received an email from Dropbox <no-reply@em-s.dropbox.com>.  The title was "Enclosed: Your download is waiting".

     

    No download was waiting.  Instead it asked me to download the Dropbox desktop app.

     

    This tactic is spamming!  I would have contacted dropbox directly but they make it very difficult.

     

    Please dropbox, do not use spammer tactics to promote your brand.    

     

    If you want to promote your app, use that subject.  Do not tell me a download,is waiting, or that thousands of women are waiting to chat with me, or that you want to use my bank account to lauder the procedes of a UNRWA contract 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!