We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
TMSS
9 months agoNew member | Level 2
Confused after creating a Business trial - how can I see the plan pricing?
Hello, I signed up and it appears that I have a business plan. I thought I was signing uip for a free account.
I am now being asked for a CC or my account will expire.
I host about 3 images her...
TMSS
9 months agoNew member | Level 2
The plan says Dropbox Business Trial
Hannah
Dropbox Community Moderator
9 months agoThanks for the screenshot, TMSS.
So, this basically means that if you don't add billing info so that your trial renews to a paid subscription, your Business plan will expire.
If that happens, your plan will go into what we call a "locked state".
You can see more info about that and what to do if that happens here.
I hope this helps clarify things and if you need more info on our pricing and plans, you can take a look at this page.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!