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Pippan's avatar
Pippan
New member | Level 2
5 years ago
Solved

Deleting my Account

When I delete my Dropbox account, do the files I have on it go to the Finder on my computer or are they deleted permanently. 

Also, if I have a basic plan, I can't back up my files on my computer, so where do, my files go. Will all my hard work be lost?

Create or delete account
Dropbox Basic
FAQ
Storage space
  • Mark's avatar
    Mark
    5 years ago

    When you delete your account any files not already on your computer harddrive would be deleted and unrecoverable. So, before deleting make sure you have downloaded EVERYTHING

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 years ago

    When you delete your account any files not already on your computer harddrive would be deleted and unrecoverable. So, before deleting make sure you have downloaded EVERYTHING

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi ranjeetchauhan!

      

    Can you share with me more details on your issue, so that I can take a look? Are you being prompted to enter a one-time code perhaps and you’re having trouble with that?

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