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Forum Discussion

Alan Z.'s avatar
Alan Z.
Explorer | Level 3
2 years ago

Discount offer for Dropbox Plus disappeared

I saw a discount for Plus, I think for 50 %, maybe for 25 %, but when I went further, it no longer showed.  I do not have a screen shot.  This was on a PC.  Now all I see is the discount for yearly versus monthly,  but not the offer I saw. 

7 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there Alan Z. - thanks for bringing this to our attention.

     

    May I ask if you remember the page or URL you were navigating when you saw that offer? 

     

    Let us know more and we'll take it from there. 

  • Alan Z.'s avatar
    Alan Z.
    Explorer | Level 3
    2 years ago

    Not exactly.  I know I was thinking about upgrading, typed something like "dropbox plans" and when I clicked on one of the results, I saw the discount.  But I wanted to be clear on the differences, so entered something else, and then when I went there, no such offer. 

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Alan Z., maybe it'll show up again if you sign out of the account and back in, can you try that and let me know how it goes?

  • Alan Z.'s avatar
    Alan Z.
    Explorer | Level 3
    2 years ago

    Tried that, no go, but I don't think I was signed into my account when I saw it.  I had just clicked on something regarding plans. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Alan Z., do you remember the Dropbox plan linked to the discount perhaps? 

     

    Can you try to follow the steps you previously did and let me know if something similar appears now?

  • Alan Z.'s avatar
    Alan Z.
    Explorer | Level 3
    2 years ago

    It was for plus and I do not know the exact steps. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, Alan.

     

    Can we send you an email, so we can look into this internally?

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