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Forum Discussion

Emma Hodgson's avatar
Emma Hodgson
Explorer | Level 4
4 years ago

Double Charge on Bank Statement

I have one account. I use the app on my phone from the Apple store and sync my photos for editing on my laptop. I’ve just now noticed I have double charges on my statements. One from Dropbox today 06...
billing
cancellations
Multiple Accounts
Payments
Refunds
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
I totally understand. 

Would it be OK if l message you over to the email address that’s linked to your Community profile?

We’ll take a closer look together.
Emma Hodgson's avatar
Emma Hodgson
Explorer | Level 4
4 years ago
Yes please
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    All set! I have just messaged you, so please check your email inbox, when you have free time, and reply back to me.

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