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Forum Discussion

Emma Hodgson's avatar
Emma Hodgson
Explorer | Level 4
4 years ago

Double Charge on Bank Statement

I have one account. I use the app on my phone from the Apple store and sync my photos for editing on my laptop. I’ve just now noticed I have double charges on my statements. One from Dropbox today 06...
billing
cancellations
Multiple Accounts
Payments
Refunds
Chantelle03's avatar
Chantelle03
Explorer | Level 3
3 years ago

I am being double charged for dropbox, they charge me US$ monthly, and Paypal charges me $15.99NZD monthly. This has been going on for YEARS, and yes I did only just notice. Dropbox says that it's from Google Play Store, which makes sense because that's where I signed up originally, not through dropbox directly. Dropbox is being extremely unhelpful, and just passes the blame to Google, but they're the ones getting my money twice, so help me!

 

ALSO I have seen SO MANY PEOPLE on here and on reddit reporting the same issue, and I haven't seen ANYONE post saying that it's been resolved!

ajonathanpalmer's avatar
ajonathanpalmer
Explorer | Level 4
2 years ago

No. So far they're sending me round in circles with bad instructions that can't be completed. It's starting to look a bit scammy. 

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