Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
David L.155
10 years agoNew member | Level 1
Dropbox for Business account charge
I'm wondering why the hell Dropbox just hit my cc for 750 dollars!?!!?!?! Anyone have this great experience?????
- 10 years ago
Thats the cost for Dropbox Business. That means somebody has had a trial of it and continued with it.
www.dropbox.com/support for help with it.
Mark
Super User II
10 years agoThats the cost for Dropbox Business. That means somebody has had a trial of it and continued with it.
www.dropbox.com/support for help with it.
- Cata1239 years agoNew member | Level 2I don't use the account often and I don't wanted the Pro version neither.... and they charged me 750.
I just wanted to try the free version.
Can I get this back? I wanna know what to do!!!! They charged me the 750 dollar today. I can't pay it.- Brian49 years agoHelpful | Level 6
Talk to your bank. My bank is crediting the money back to my account. It was that easy.
- Mark9 years ago
Super User II
Just check with your bank as in the UK they will usually do this as soon as you phone and say 'do it', however, when they contact the company to query why they've charged it as soon as they can prove the charges are legitimate (which they are) you can find yourself losing the cash again out of your account
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!