Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 years ago
Just check with your bank as in the UK they will usually do this as soon as you phone and say 'do it', however, when they contact the company to query why they've charged it as soon as they can prove the charges are legitimate (which they are) you can find yourself losing the cash again out of your account
Brian4's avatar
Brian4
Helpful | Level 6
9 years ago

My bank is crediting the money back to my account.  Thank god my bank actually defends the consumer over the the big corperation.  All they had to do was look at the Dropbox Business front page on the website to see that it was misleading.  Check the FTC. Just google (inernet sales refund law internet account)  it's the second listing.  The rules are stated very clearly.

 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!