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Forum Discussion

Ndnsilkscreener's avatar
Ndnsilkscreener
Helpful | Level 6
9 years ago

I just got off the phone with my Visa agent for an unrelated matter. I informed her why i changed my credit card number (cuz of my Drop Box experience, I didn't want Dropbox having my credit info in case they tried to charge me again) and she informed me not to trust companies in general because of the automatic billing. She said that's how they rip ppl off.

Amazon still refunded me after the 2 week cancellation window because I didn't use their service, they did not pilfer me for the money. I've never dealt with a company that stole so much money from me like Dropbox. Offering refunds is just good business practice. Now when ppl ask me about dropbox I just send them to another file sharing service.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 years ago

Abusive posts removed.

However, as a reminder, as have been said previously.

SuperUsers are not employees. We are volunteers.

To get assistance you MUST log a ticket with support via the methods listed:

www.dropbox.com/support to log
http://dropbox.zendesk.com to track.

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