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Forum Discussion

Gavin Fernandes's avatar
Gavin Fernandes
Explorer | Level 4
5 years ago

Dropbox India - Renewal Failed

Hello from India! Does anyone have a solution on how to renew Dropbox in India. As per the new RBI rule, any subscription based plan over Rs. 5000, needs to be registered with the bank first. I do...
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upgrades
srijanshukla's avatar
srijanshukla
New member | Level 2
5 years ago

Hello Walter!

This is going to be a common problem for almost all Indian customers. My billing renewal date is in February 2022, but I would still like to know in advance if I need to take any steps in advance from my end, for my transaction to go through successfully, and I'm sure all the other Indian customers would want an update on the same.

Thanks in advance. 

Gankrish2018's avatar
Gankrish2018
Explorer | Level 4
5 years ago

My monthly payment set up also failed. Basically, credit card users from India need to authenticate the payment before it becomes recurring. Not sure how this can be done with the current dropbox payment method. Please help. Thank you

 

Ganapathy

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