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Forum Discussion

Gavin Fernandes's avatar
Gavin Fernandes
Explorer | Level 4
5 years ago

Dropbox India - Renewal Failed

Hello from India! Does anyone have a solution on how to renew Dropbox in India. As per the new RBI rule, any subscription based plan over Rs. 5000, needs to be registered with the bank first. I do...
Account Settings
Payments
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upgrades
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey everyone, and happy Friday! 

The payment failure that you came across should have been fixed by now. 

If anyone is still facing this, just let me know and I'll be happy to send you an email so we can have a look. 

Enjoy the rest of your day! 
V Khanna's avatar
V Khanna
Explorer | Level 4
5 years ago

Megan 

Hi Lori,

 

Unfortunately, we all are standing at the same place where we were 2 days ago.

These is no change in payment procedure despite we all raised the issue. I am sure a lot more still did not marked their complaint here, despite facing same issue. The numbers of complaint will increase day b day and then have to look for the other options if this issue did not solved by DropBox team at the earliest.

So please act fast, before we have to look for other option, despite not prefer to do that.

thanks,

V Khanna

 

Gavin Fernandes kiranrajagopal prathz79 abgupta122

 

  • kiranrajagopal's avatar
    kiranrajagopal
    Explorer | Level 4
    5 years ago
    No response from dropbox yet.. I had chatted with their executive few days back.. He said he was aware of the situation but didnt offer any solution
    • kiranrajagopal's avatar
      kiranrajagopal
      Explorer | Level 4
      5 years ago
      While i got payment link for google drive timely.. I could use that link and pay.

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