Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Gavin Fernandes's avatar
Gavin Fernandes
Explorer | Level 4
5 years ago

Dropbox India - Renewal Failed

Hello from India! Does anyone have a solution on how to renew Dropbox in India. As per the new RBI rule, any subscription based plan over Rs. 5000, needs to be registered with the bank first. I do...
Account Settings
Payments
Plans
upgrades
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey all, I hope you're doing well!

If you're still facing this, would it be okay if I send you an email, so we can have a closer look together? 

Let me know!
vjha's avatar
vjha
New member | Level 2
5 years ago
Dear Dropbox team
 
Can you please help me with my payment too - it was due this month and I cant get it to work. I have received a warning that my account will stop working from Nov 1.
 
My email is [email removed as per Community Guidelines] A quick resolution will be greatly appreciated, as I would not like to lose my dropbox data.
 
Best
Vivek 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!