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Forum Discussion

Gavin Fernandes's avatar
Gavin Fernandes
Explorer | Level 4
5 years ago

Dropbox India - Renewal Failed

Hello from India! Does anyone have a solution on how to renew Dropbox in India. As per the new RBI rule, any subscription based plan over Rs. 5000, needs to be registered with the bank first. I do...
Account Settings
Payments
Plans
upgrades
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Springproind, is it OK if we log a ticket for you instead, in order to investigate this more closely?

 

rajkamdar, can you please send over a few more details on your issue, as well?

 

What’s your current plan? Are you trying to upgrade your Dropbox account and you encounter an error, or is your existing plan unable to renew?

rajkamdar's avatar
rajkamdar
Explorer | Level 3
3 years ago
Want to upgrade to family plan but not able to pay coz shows payment failed
Indian credit card

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