Forum Discussion

JJL2's avatar
JJL2
New member | Level 2
1 month ago

Dropbox Professional trial ended and I got charged. How to cancel and get a refund?

Dropbox Plan Dropbox Professional Payment Method credit card How did you upgrade? I "upgraded" by missing the cancellation deadline by one day.  Question or Issue I signed up for a Dro...
cancellations
Payments
Refunds

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!