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JJL2's avatar
JJL2
New member | Level 2
1 month ago

Dropbox Professional trial ended and I got charged. How to cancel and get a refund?

Dropbox Plan Dropbox Professional Payment Method credit card How did you upgrade? I "upgraded" by missing the cancellation deadline by one day.  Question or Issue I signed up for a Dro...
cancellations
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
1 month ago
JJL2 wrote:

I was expecting a monthly subscription

You choose which option you want when setting up the trial. Dropbox also does warn and email people before it charges. 

To add to what Dell said, please do be aware that subscriptions are generally non-refundable unless required by law. 

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