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Forum Discussion
Gabriel P.
5 months agoHelpful | Level 6
Dropbox removed "Vault" and is now dropping "Passwords", maybe they can lower our monthly payment?
Would love for Dropbox to lower their monthly costs since they are providing the same service for years and have mainly removed platforms that I personally use.
Rickey A.
4 months agoHelpful | Level 5
I was going to make this its own post, but the Dropbox forums keep choking on vaguely defined "html errors," so I'm going to drop it here instead...
So, quite a few folks are already pretty unhappy about the discontinuation of Dropbox Passwords. The tragically short timeline didn't help; Dropbox first posted about it on August 1, with some functionality scheduled to disappear in less than a month, before the end of August. Not a lot of time for busy people to research and sort out the alternative that works best for them.
But today I'm realizing that even their short timeline was... dishonest, and that the reality is even worse.
We're not even two weeks after the initial announcement, and they've already managed to hamstring both my Passwords browser extension AND my phone app. On both, where you'd typically see your list of accounts, that real estate as been completely taken over by the discontinuation announcement. Normally, you'd expect this kind of thing to be a pop-up that you could acknowledge, close, and continue using the app. Not the case here, from what I can tell.
So now, weeks before the first stage of the discontinuation was scheduled to take place, I simply can't use core features of the Passwords browser app from the drop-down browser icon anymore. Of course I can still open the full Passwords interface in a tab (via the "Open Dropbox Passwords" option), but that's simply not how I use Passwords 95% of the time. So it's pretty annoying and inconvenient... but to be fair, not a complete dealbreaker.
It is a complete dealbreaker on my phone app, however. The Passwords Android app now gives users two options: "Export passwords," or "Learn" more about the discontinuation. That's it. Meaning that there's literally no option to actually use the app and search or view or use my actual passwords. The search bar is still there on-screen, but it literally doesn't do anything.
This is infuriating. I'm going on a business trip next week, and now suddenly I need to carve out time to migrate my passwords before I go, despite Dropbox's official discontinuation timeline telling us all otherwise. And of course we're not going to get any kind of real world solution to these issues; just a company rep politely telling us that our concerns have been heard and noted.
Ugh.
drcampbell
4 months agoHelpful | Level 5
Worse than Google... i mean alphabet... This is why i typically don't use google products as they are always quick to 'drop' products and 'no longer support'... The trust is gone.. Poor form drop box. Been a customer for over 15 years but making the move. See ya 😡!
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