Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mliisajarve's avatar
mliisajarve
Helpful | Level 5
3 years ago
Solved

Extended Version History plan refund

Hi!    Can someone help me and inform me, what can I do? I was login on my Dropbox account in mobile phone and suddenly appeared the modal on the screen and I accidentally clicked on “Confirm”, bu...
billing
cancellations
Refunds
  • mliisajarve's avatar
    mliisajarve
    3 years ago
    Hi!
    Yes, I was able to submit my request through the “Other” form and I already got my refund, so all perfect now 🙂 So this topic is solved now.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi mliisajarve, happy Monday! 

 

Did you receive a ticket number once you submitted your request? If so, feel free to share it with me here. 

 

Keep me posted! 

mliisajarve's avatar
mliisajarve
Helpful | Level 5
3 years ago
Hi!
Yes, I was able to submit my request through the “Other” form and I already got my refund, so all perfect now 🙂 So this topic is solved now.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!