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Forum Discussion

ninde's avatar
ninde
Explorer | Level 4
5 years ago
Solved

Family manager - Family Plan

Hi everyone, Can I buy the family plan and then select someone else to be the family manager? Thank you!
Account Settings
Dropbox Family
Payments
Plans
  • Emma's avatar
    Emma
    5 years ago

    Hello, we have an update on this ask.

     

    We now support Family managers allowing other plan members admin privilege, including inviting other team members.

    To do this, go to dropbox.com/account/family, click on the menu next to a family member’s name and select “Grant admin privileges”.

     

    Note: the Family manager who pays for the account will still have some unique ability to manage the billing. 

     

    Hope that helps! 

ninde's avatar
ninde
Explorer | Level 4
5 years ago

Hi,

Thanks for your reply!

I would like to buy the family plan, and then move the managing to someone else. this person is not very technology friendly, so I would buy the plan, but then that person alone would be in charge. I don't want to be the family manager

 

Would it be possible?

 

Thank you!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi ninde, it won't be possible to transfer the ownership of the Family plan to another user, since the payment (and whatever features the plan now has) is only associated with the account that was upgraded.

If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
  • ninde's avatar
    ninde
    Explorer | Level 4
    5 years ago

    Thank would be great, thank you!

    • Emma's avatar
      Emma
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hello, we have an update on this ask.

       

      We now support Family managers allowing other plan members admin privilege, including inviting other team members.

      To do this, go to dropbox.com/account/family, click on the menu next to a family member’s name and select “Grant admin privileges”.

       

      Note: the Family manager who pays for the account will still have some unique ability to manage the billing. 

       

      Hope that helps! 

      • pqh's avatar
        pqh
        New member | Level 2
        4 years ago

        @Emma

         

        Can you please describe in detail what are actual privileges of "admin" in the Dropbox Family plan?

         

        I cannot find this info documented anywhere on the forum or Dropbox website.

         

        Thanks!

         

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