We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
PAUL RIGBY
8 months agoNew member | Level 2
Having difficulties while trying to cancel my subscription.
Make it possible to cancel your subscription!! I have written requesting cancellation each month for the last three months only to be ignored the first two times and then an the third occasion i was...
Megan
Dropbox Community Moderator
8 months agoHey there, PAUL RIGBY, sorry to hear about that!
Just wanted to jump in here and ask if you had the chance to review Rich's reply in this thread, and if you're still having any issues.
If you need any help, I can definitely reach out internally, and see what I can do on my end to help.
Give me a shout!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!