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Forum Discussion

Hristina's avatar
Hristina
Explorer | Level 4
2 years ago

How can I get a refund for a FormSwift charge?

  I am writing to express my concern regarding an unauthorized charge of $144 from FormSwift that has been processed through my email or somewhere/somehow I don't know where exactly I did not aut...
billing
cancellations
downgrade
Payments
Refunds
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Jay1418, let's jump right into this! 

 

Have you tried the steps provided here, in order to contact our Support by any chance? 

 

If you're having trouble opening a new ticket, let me know and I'll be happy to do it on my end for you.

 

Thanks a bunch!

Jay1418's avatar
Jay1418
Explorer | Level 3
2 years ago
Thanks for your fast response, I tried to open a ticket it doesn’t let me it keeps redirecting me back. I would greatly appreciate if you can assist me in opening a ticket to get my refund thanks
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just sent you an email Jay1418!

     

    I'll see you there! 🤗

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