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How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub.
It has only recently renewed but as my work situation has chan...
Thanks for posting your question to our Community, Measle.
Indeed, this promotion with Adobe does exist, however, it cannot be redeemed if you're already on a Dropbox Plus subscription, just like the error message mentioned.
It works for existing users, just not the ones that have already purchased their plan.
Let me know if you have any questions.
It's a basic plan !
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey all, thanks for reporting this to us!
I did some digging on my end, and I'm afraid that it seems our Adobe promotion is no longer active, and has expired mid-October.
If you need further help, let us know.
Why is the promotion still active then? I don't see any expiration date. Can you provide proof that it is expired? Here is a screen shot of the promotion, active as of moments ago.
Op here. There is no expiry date on the promotion on Adobe's site and the link is still active.
It's like no one wants to take responsibility for this actually really good offer (on the surface) but it doesn't work. There are no terms anywhere and therefor there should be no exclusions as they are none implied.- DBX_Pedro
Community Manager
Hey Measle,
Thanks for your message.
We understand your frustration with the promotion details.
We want you to know that our team is looking into this situation.
Weāll share more information with you as soon as we have feedback.
Thanks for your patience and understanding.
Hi DBX_Pedro,
I hope you share them with all of us who are having the same problem.
- I find it hard to believe the promotion ended mid-October as I originally signed up thinking I had used the discount code successfully on October 6th.
From all the other replies on this thread, it all points to deceptiveness from Dropbox. Weāve been duped and this promotional code never worked.
The worst tactic about all this, is you leave Adobe after following the offer link thinking that the sales page you land on has the 50% discount applied automatically, yet when you check the Dropbox homepage, the pricing is the exact same that anyone could get, regardless of the offer.
My trial ends November 6th, thereās no way Iām committing to a year of this. Staff here havenāt really helped anyone with their matters, and the customer āserviceā just sends people round in circles until they eventually give up. Honestly surprised at this. Thought this would be an elite service for the subscription price.
