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How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub.
It has only recently renewed but as my work situation has chan...
Thanks for posting your question to our Community, Measle.
Indeed, this promotion with Adobe does exist, however, it cannot be redeemed if you're already on a Dropbox Plus subscription, just like the error message mentioned.
It works for existing users, just not the ones that have already purchased their plan.
Let me know if you have any questions.
DBX_Pedro
Community Manager
Community ManagerHi everyone,
We’ve made some improvements to the redemption link.
Can you please check it one more time?
Just let us know if it’s working.
Thanks.
What's wrong with you guys? I've been trying to activate the discount for a few days, I wrote to support, you replied that it was impossible, here's a screenshot of the support reply:
Now you say that you have changed something and we can use the discount. But I already bought at full price! And now I can't use the discount because “You're already on Dropbox Plus”! Are you kidding me?
How do I use the discount now?
- That’s deadly. This has been a real mess and very badly handled by both Dropbox and Adobe.
Glad this discount is now working and people can benefit from the savings. Unfortunately, I opted for the Essentials package instead of the Plus. Plus has a 50% discount applied but Essentials doesn't — why they were placed on the same offer page, I don't know. Presumably so that some people may choose the Essentials plan, thinking that it also had the 50% applied too [like I did]. My trial ends tomorrow and rolls over into a 12 month plan. I've now got only a few hours to decide whether I commit to the full-price plan, not looking likely due to how long it's taken Dropbox customer support to resolve the incredibly simple issue raised by the OP. Doesn't fill me with enough confidence in the support to pay a year's cost upfront, unfortunately.
