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Forum Discussion

Measle's avatar
Measle
Helpful | Level 6
2 years ago
Solved

How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?

I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub. It has only recently renewed but as my work situation has chan...
billing
Payments
Promotions
  • Hannah's avatar
    Hannah
    2 years ago

    Thanks for posting your question to our Community, Measle.

     

    Indeed, this promotion with Adobe does exist, however, it cannot be redeemed if you're already on a Dropbox Plus subscription, just like the error message mentioned.

     

    It works for existing users, just not the ones that have already purchased their plan.

     

    Let me know if you have any questions.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 years ago

Hey everyone,

 

Thanks for getting in touch. We understand your concerns about the promotion details, and our team is looking into it.


We'll let you know as soon as we have more information.


Thanks for your patience.

FlavioMark's avatar
FlavioMark
New member | Level 1
10 months ago

Hello Pedro, thanks for your reply.

Any updates on this issue? I was about to redeem my 50% off offer but stumbled on the same problem everyone here is talking about, 4 months later. I have been paying for DropBox Plus for a year or two now and since I'm currently seeking employment it would be a much appreciated discount.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey FlavioMark, thanks for posting here today!

    What steps do you follow on your end, when trying to redeem your offer?

    Does the info shown here help at all?

    Let me know more, and we'll take it from there!

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