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How do I cancel my Dropbox Plus Trial?
I followed the directions here to cancel my trial:
https://www.dropbox.com/help/billing/app-store-subscriptions
But I don't see the option within the App Store that will allow me to toggl...
cyan1 wrote:
I have posted this and submitted the following other places:There's no need to cross-post this on other unrelated threads. Your other posts were removed. You can reply here on this thread if needed.
1. Sign in to the dropbox.com ✔️
2. Click your avatar.✔️
3. Click Settings.✔️
4. Click Plan.✔️
5. At the bottom of the page, choose Cancel plan.❌
#5- No such option. Does not work with cache cleared, either.Those appear to be the steps to cancel an active Plus account; not a trial. Make sure you're following the instructions listed in the following help article:
Also, the Dropbox web interface has recently changed, so some help articles might still need to be updated. If you don't see a Cancel link on your Account tab, check the Plan and other tabs as well.
Hi i've tried all the methods mentioned to cancel my trial but cannot locate any of them. I want to cancel it today
Rich
Super User II
Super User IIHow/where did you sign up for the trial?
Apple iTunes
I've rub through the steps to cancel through my settings and my Apple ID but when i go to the manager step there is no dropbox to highlight and change
Rob_CashDropbox Staff
DB86 wrote:
I've rub through the steps to cancel through my settings and my Apple ID but when i go to the manager step there is no dropbox to highlight and change
On your phone, it would be under:
Settings -> Apple ID, iCloud, iTunes and App Store -> iTunes and App Store -> (select the Apple ID at the top) and View Apple ID -> (May force sign in) and finally down to Subscriptions. Then scroll through subscriptions until you find Dropbox and set it to not renew.- Hi I’ve done that and there is no subscriptions selection when I put in my ID. If I choose subscriptions instead of Manage, Dropbox isn’t there either
thank you! I have spent the last 85mins. trying to solve this dilemma. I felt I was going round in circles getting nowhere. You wrote the solution so simply that I could follow the instructions, and sailed through it. As I will shortly be 80, you were the answer to my prayer literally.
