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How do I cancel my Dropbox Plus Trial?
I followed the directions here to cancel my trial:
https://www.dropbox.com/help/billing/app-store-subscriptions
But I don't see the option within the App Store that will allow me to toggle the Automatic Renewal to "Off."
I also tried following these instructions:
https://www.dropbox.com/help/space/cancel-plus
But when I go to my Account page, there's no link to "Cancel Trial."
I feel like I'm running in circles with this. My trial is set to expire in the next 48 hours and I want to make sure I have cancelled so I am not billed for a renewal. Thank you!
cyan1 wrote:
I have posted this and submitted the following other places:There's no need to cross-post this on other unrelated threads. Your other posts were removed. You can reply here on this thread if needed.
1. Sign in to the dropbox.com ✔️
2. Click your avatar.✔️
3. Click Settings.✔️
4. Click Plan.✔️
5. At the bottom of the page, choose Cancel plan.❌
#5- No such option. Does not work with cache cleared, either.Those appear to be the steps to cancel an active Plus account; not a trial. Make sure you're following the instructions listed in the following help article:
Also, the Dropbox web interface has recently changed, so some help articles might still need to be updated. If you don't see a Cancel link on your Account tab, check the Plan and other tabs as well.
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I've rub through the steps to cancel through my settings and my Apple ID but when i go to the manager step there is no dropbox to highlight and change
Rob_CashDropbox Staff
DB86 wrote:
I've rub through the steps to cancel through my settings and my Apple ID but when i go to the manager step there is no dropbox to highlight and change
On your phone, it would be under:
Settings -> Apple ID, iCloud, iTunes and App Store -> iTunes and App Store -> (select the Apple ID at the top) and View Apple ID -> (May force sign in) and finally down to Subscriptions. Then scroll through subscriptions until you find Dropbox and set it to not renew.- Hi I’ve done that and there is no subscriptions selection when I put in my ID. If I choose subscriptions instead of Manage, Dropbox isn’t there either
thank you! I have spent the last 85mins. trying to solve this dilemma. I felt I was going round in circles getting nowhere. You wrote the solution so simply that I could follow the instructions, and sailed through it. As I will shortly be 80, you were the answer to my prayer literally.
