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Forum Discussion
joeynpage
2 years agoExplorer | Level 4
How do I cancel my paid subscription without access to the email?
Hello Dropbox Community,
I cannot cancel my subscription. Therefore I had to create another free account to get help. Unfortunately with the free account I only have access to the chatbot and f...
marshall621
2 years agoNew member | Level 2
On my credit card statement it says 'DROPBOX*[removed per Community Guidelines]....SAN FRANSICO CA
Nancy
Dropbox Community Moderator
2 years agoThanks for that, @marshall621. Please check your email address, when possible; I’ve sent you an email there, so you can reply back to it and we’ll have a look.
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