Forum Discussion

MeaghanAlt's avatar
MeaghanAlt
New member | Level 2
2 years ago

How do I downgrade my account from business with 3 licenses to individual plan?

It's only me. I don't need multiple licences.  I don't need a large plan.  But I have been following convoluted instructions for ages and still can't seem to figure out how to get my plan to 1 use...
billing
downgrade
Payments
Plans

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!