We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Vonbargen
10 months agoNew member | Level 1
How to cancel a subscription to an account I have no access to?
I have a Dropbox subscription with an email that I no longer have access to. I have my password but then it still sends the code to the email I cannot access. I have scoured the internet and the si...
Vonbargen
10 months agoNew member | Level 1
Thank you Mark. When I go to the link what should I select? The page above just talks about recovery an not how to cancel my account.
Mark
Super User II
10 months agoVonbargen wrote:The page above just talks about recovery an not how to cancel my account.
Use whichever option is closest - they'll help you once its in :)
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!