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MN_'s avatar
MN_
Explorer | Level 4
7 days ago

How to remove linked debit / credit card from my Dropbox account?

Dropbox Plan (Plus) Payment Method (Debit Card) Can you please help to unlink / unsubcribe / remove  card details from my dropbox plus account.  I previously paid yearly for Dropbox Plus Accoun...
billing
cancellations
Dropbox Plus
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MN_'s avatar
MN_
Explorer | Level 4
7 days ago

Hi Dell_Dropbox, 

Good day. 

There's no option to cancel the plan.  

Can we apply for refund after our debit card got charged? 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 days ago

Hi from me as well, MN_​!

If you don't have an option to cancel your Plus plan in your billing page, is it possible that you're on a Dropbox team plan trial with this account?

If that's the case, you'll first need to cancel that trial and then follow Dell's steps to cancel your Plus plan.

If this is not the case, I'd suggest reaching out to our support team to get direct assistance with your request.

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