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DebraV's avatar
DebraV
Helpful | Level 6
3 years ago
Solved

I asked a team to invite me, cause I didn't have space, but that didn't work.Am I part of the team?

Hi I am currently doing some work for a not for profit organisation, when i started a couple of months ago i was using my personal account and when that reached the max 2GB I asked the organisatio...
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  • Megan's avatar
    Megan
    3 years ago

    Hi DebraV, it's indeed a shared folder that they invited you to join.

     

    In addition, it sounds like they use an individual account, not a Business one. Keep in mind, that when sharing a folder, both the recipient and the sender need enough space on their account, in order to add the folder there. 

     

    If you just wish to download, and view the content you can ask them to share a link with you instead.

     

    I hope this clarifies! 

DebraV's avatar
DebraV
Helpful | Level 6
3 years ago

Hi Megan,

Just went to have a look at the invite I got...does this sound like its just a sharing situation not a 'Team' account? The person has said about a paid account with 2TB of storage. (x's replaces text for confidentiality.)

"Cxxxx Lxxx (cxxxx@xxxxxxx.com.au) invited you to edit the folder "XXX xxxxx and Xxxx Cxxx" on Dropbox."

 

Thanks

Debbie

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi DebraV, it's indeed a shared folder that they invited you to join.

 

In addition, it sounds like they use an individual account, not a Business one. Keep in mind, that when sharing a folder, both the recipient and the sender need enough space on their account, in order to add the folder there. 

 

If you just wish to download, and view the content you can ask them to share a link with you instead.

 

I hope this clarifies! 

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