Forum Discussion

luffy07's avatar
luffy07
New member | Level 2
2 years ago

I cancelled my subscription but didn't get my money back

2 Month back i bought plus subscription and paid around 5000rs after next day i unsubscribed it but i think i didnt get my money back   can any one clarify on that please
cancellations
Dropbox Plus
Payments
Refunds
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there luffy07  - thanks for posting on our Community and happy Monday!
 

When you cancel your subscription, you're essentially cancelling the auto-renewal and you get to enjoy your subscription till the end of your current billing cycle.

 

That said, you can reach out to our support team for further assistance with this through this form.
 

Just make sure to use an incognito window without signing into any Dropbox account and fill in all the relevant details. 

 

I hope this helps!

Casey meeder 's avatar
Casey meeder
New member | Level 2
2 years ago
I never received my refund of 20 dollars

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