Forum Discussion

luffy07's avatar
luffy07
New member | Level 2
2 years ago

I cancelled my subscription but didn't get my money back

2 Month back i bought plus subscription and paid around 5000rs after next day i unsubscribed it but i think i didnt get my money back   can any one clarify on that please
cancellations
Dropbox Plus
Payments
Refunds
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Casey meeder , thanks for posting here! 

 

Were you in contact with our Support in regards to your refund request?

 

If so, would you mind sharing your ticket number reference with me? Feel free to share a bit more info about your case with me, and I'll try to help as much as I possibly can. 

 

Let me know more!

Casey meeder 's avatar
Casey meeder
New member | Level 2
2 years ago
I was supposed to get a refund of twenty dollars and never got it
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Casey meeder , if you’ve been in touch with our support team about this, you’ll need to send us your ticket number here. In general, we don’t have account visibility on the forum, so we can’t check this on our end otherwise.

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