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Forum Discussion

Jangaka 's avatar
Jangaka
New member | Level 1
10 months ago

I can't cancel my Dropbox Backup trial.

I just signed up for free trial on drop box but I dont see any change to my account. It is still Dropbox Basic and no support option. I also received an email that my account got the free trial. Welc...
cancellations
Dropbox Backup
Plans
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey Jay Lalwani, thanks for the nudge here and for bringing this to our attention.

I just emailed you, so we can investigate this further privately.

See you there!

Jay Lalwani's avatar
Jay Lalwani
Explorer | Level 3
3 months ago

Hey Hannah​ i have replied you on mail kindly help

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