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Forum Discussion

jim wilke's avatar
jim wilke
New member | Level 2
8 months ago
Solved

I can't figure out how to cancel my Basic plan before it charges me.

chatbot wants a bunch of info that i am not going to submit to a bot....CC #, SS#, on and on. I just want to cancel and go on with my life. 

cancellations
Dropbox Basic
Payments
  • baward's avatar
    baward
    8 months ago

    You're right, I got the trial using an alternative email address. Trial now cancelled, jim wilkie you have to have obtained the trial using an alternative email address.

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 months ago

    Pleased you found and sorted it :)

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