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NilsDE2019's avatar
NilsDE2019
Explorer | Level 4
2 years ago
Solved

I can't upgrade due to an endless captcha task

I downgraded my dropbox from a team account to private account.

After that my Account was full, i need to upgrade.

 

I can not upgrade because of endless captcha task.

i need to find the arrows which together get a sum of 8. 

this task has 5 tasks.

after i did these, they are 20 more of these task.

if you continue also these 20 tasks, which takes more than 10minutes the procedure starts again.

 

this is so annoying.

thats so stupid.

Plans
upgrades
  • Walter's avatar
    Walter
    2 years ago

    Hey there NilsDE2019 - thanks for bringing this to our attention.

     

    Could you please clear your browser's cache and/or try another browser and let us know if you get the same results?

     

    Thanks!

2 Replies

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  • NilsDE2019's avatar
    NilsDE2019
    Explorer | Level 4
    2 years ago

    and the most worst behavior is: i can not contact support, because i only have a basic membership. LOL. But i paid at least 5 years 2500 Dollars...  

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there NilsDE2019 - thanks for bringing this to our attention.

     

    Could you please clear your browser's cache and/or try another browser and let us know if you get the same results?

     

    Thanks!

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