I can't use my free trial plan from Seagate

Thanks for bringing this to our attention, Manuel Carrasco .

Can you take a look at this article, to make sure that all steps were followed correctly?

Keep me posted.

I followed all the steps that it puts in the post correctly, but even doing this it does't work. 

When I finished all the steps it appears that message. 

"est could not be started due to technical error"

Now how can I proceed?

Hi Manuel Carrasco, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Yes sure! Where I have to send you?  

Hey Manuel Carrasco ! Please check your Dropbox email address and reply back to my email, if you’ve seen it.

Nancy, I'm facing the same issue. My registered ID is [Removed as per Community Guidelines] on both Dropbox and Seagate(5TB hdd). When registered, its showing only 2GB plan 

Hi Sam Toor, what error are you getting when applying the promotional offer? What payment method have you selected?

it shows 2gb space and cant upload more files but then on another side, it shows 25 tb business plan. I can't understand why I cant manually upload files? Or the 25tb plan will only auto sync? I dont know how it will work but please guide me. 

Just to check, do you have two separate Dropbox accounts, a personal account and a Dropbox Business plan, under different emails?

No, just the one